Nokia Siemens Networks has migrated the existing charging and billing
system of Vodacom Tanzania to its own charge@once unified* platform.
As a result of a long-term, trusted partnership, Vodacom Tanzania has
commissioned Nokia Siemens Networks for this project. With the
charge@once unified platform, Vodacom Tanzania’s customers can now
flexibly choose either prepaid, post paid or a combination of both
payment options for their voice, data and SMS services. The platform
also offers a wide set of pre-defined modules that can be used to
create marketing campaigns with minimal efforts and more flexibility
in a shorter turnaround time.
“We wanted our customers to be the first to enjoy flexibility in bill
payments, and we have become the first one to implement this
flexibility in Africa,” said Dietlof Mare, managing director of
Vodacom Tanzania. “Nokia Siemens Networks’ exceptional delivery
capabilities ensured fast rollout of flexible payment methods for all
services used by our individual and enterprise customers. The new
platform also significantly reduced the efforts required for the
implementation of these flexible payment options.”
“With a customer base of over ten million subscribers, we are always
committed to bringing world-class solutions to our customers in the
Tanzanian market,” added Dietlof.
“Implementing Nokia Siemens Networks’ unified charging and billing
platform is an example of Vodacom’s commitment to introduce the latest
technology in the market, offering a wide range of services with
flexible payment methods,” said Deon Geyser, customer team head at
Nokia Siemens Networks. “The platform provides flexible bill payment
options for both fixed and mobile network services for all customers.”
With migration to Nokia Siemens Networks’ charge@once unified
platform, the customers of Vodacom Tanzania can now choose postpaid
method for using services for business purposes, and prepaid option
for private voice calls or SMS. In addition, the platform enables
family contracts, where parents can opt for postpaid payment for their
voice services and use their phones to recharge their children’s
prepaid subscriptions.
Nokia Siemens Networks’ charging and billing platform has a variety of
features including self administration, which allows customers to set
bill limits and receive alerts on exceeding it. It also allows them
various options for recharging their prepaid accounts. With this
platform, the operator can also offer special SMS plans as well as
customized tariff schemes to its subscribers for internet use.
About Vodacom Tanzania
Vodacom Tanzania Limited is Tanzania’s leading cellular network
offering state-of-the-art GSM communication services to more than 10
million customers across the country. Vodacom Tanzania is a subsidiary
company of Vodacom Group (Pty) Limited, South Africa.
Vodacom Tanzania has deployed state of the art technology, thereby
enhancing its product portfolio and positioning itself as the market
leader for any communication solution. For voice, data, leased lines,
PABX connectivity, international connectivity, WiMAX solutions, remote
communication solutions over satellite or banking solutions, Vodacom
Tanzania addresses the need.