Capitalizing on Africa’s Outsourcing Boom: A Guide for Businesses
By Charles Muchoki | Africa Guardian For many years, the Philippines has been the go-to destination for business process outsourcing (BPO) due to its skilled, English-speaking workforce, cultural alignment with Western nations, and strong governmental support. However, as companies explore ways to diversify their outsourcing strategies, Africa is quickly emerging as an attractive alternative. Drawing from my experience as…